Technical Specialist

Employment type: Full-time
City: Victoria
Last visit: 2014-09-02
Author's ads: 1

Posted: 2014-09-02


ISM Canada, a wholly owned

subsidiary of IBM Canada Ltd and member of IBM Global Services, is a

leader in bringing competitively priced IT services to public and

private sector organizations. From traditional mainframe legacy systems

to the web-enabled applications that drive today's successful

organizations, ISM Canada's team delivers the IT reliability and

excellence clients count on. We believe that every ISMer has leadership

potential and we foster that spirit through stretch assignments,

education and our ISM Canada leadership development program. We're

committed to Employment Equity and are one of Canada's Top 100 Employers

and a Family Friendly Employer (Mediacorp

Technical Specialist, Pay Range 24

Software Platform Management Services

$72,958.5683,600.64 annually



Closing Date: September 7, 2014

Location: Wherever the successful incumbent resides in British Columbia


The Technical Specialist works as a member of a specialized technical team in the area of server support, workstation support and project delivery. The position provides technical support for servers and workstations across government and the broader public sector including the full range of technical services. The position responsibilities include maintaining the support of VMWare, operating systems, installing operating systems software, managing and maintaining layered products, installing and upgrading hardware, providing a test environment, applying approved patches to operating systems and maintaining fallback procedures and processes. The Technical Specialist works to enhance and maintain the customer’s desktop infrastructure, affecting services provided to all government ministries and agencies. The incumbent manages and controls project and service delivery in a distributed IT infrastructure support system, including centrally located service desks and support staff, as well as distributed support staff and contractors deployed to client ministry sites throughout the province. The position provides coordination and technical expertise in one or more of the following areas: Server Maintenance and Administration, Citrix Maintenance and Administration, SCCM Maintenance and Administration, Imaging and/or Packaging.


Technical Specialists are part of a multi-disciplinary team as described in the full job description located on our website. We are looking to fill Technical Specialists positions in the following roles:


General Technical Specialist: As described in the full job description.


Software Packaging: Experience in software packaging using Admin Studio, Install Shield or equivalent product.


Citrix Infrastructure Support: experience supporting Citrix environments including but not limited to XenApp 6.0 / 6.5, Presentation server, Thin Client Management (Wyse / HP)


If you are interested in these positions, please visit our ISM Careers portal at,, and review the full job description and submit your application profile.

ISM Canada offers excellent compensation and benefits, coupled with superior working conditions, and great opportunities for skill development and advanced learning.

ISM Canada thanks all applicants for their interest, however, only those selected for an interview will be contacted.


An Eligibility list for future vacancies may be established.

Career Level: Experienced

Industry: Technology Services

Job Function: Engineering